You are familiar with the requirements of your sales force. When meeting with customers in the shoe trade, sales staff should have access at all times to all relevant customer and product data, product images, delivery dates, order history as well as returns. This enables staff to give fast and extensive advice during a sales meeting.
cpa.OrderBar provides a sales solution that has been developed and refined, based on CPA’s decade-long expertise in the footwear industry, and is therefore ideally suited to preparation of appointments and their implementation in this sector. All required customer and product data is available when connected to a central ERP system such as cpa.ShoeFactory. Additionally, a high level of usability ensures that orders are efficiently logged and managed on the move.
As a sales representative, plan your customer meetings simply and efficiently using cpa.OrderBar. You can view all the data about the customer at a glance as well as their orders in given time frames. In addition, cpa.OrderBar provides you with the customer’s turnover overview in statistics and diagrams and also enables seasonal turnover comparisons. You can likewise see products that have sold best and review the number and quantity of returned items. All this data will help you prepare yourself effectively for a consultation. And if you have an appointment with a new customer, you can simply enter their data and first order in cpa.OrderBar. This information is then automatically transferred to the central ERP system.
When preparing for a customer meeting, cpa.OrderBar has already provided you with all relevant sales data in the field. And during the appointment you have all this data available on your notebook. As a result you can provide the customer with information and images of new products, give valid details about expected delivery dates and access products in the warehouse digitally in real time for repeat orders.
Thanks to the integration of cpa.OrderBar into a central ERP system – such as cpa.ShoeFactory – you have the very latest data available for order entry. This approach enables you to make joint decisions with the customer, which in turn ensures greater customer satisfaction as well as a long-term bond between sales and the shoe trade.
cpa.OrderBar's various order entry functions are designed for flexible and individual customer care. Consequently, when using cpa.OrderBar, you have a field tool at your disposal that allows you to respond to customer requests, show alternatives and efficiently enter as well as manage orders.
Some advantages of order entry with cpa.OrderBar at a glance:
The field sales force always needs to have the latest data on their mobile system. Likewise the in-house staff want, for example, amended article data to be quickly available to the sales representative. Being the central element for data exchange, cpa.SyncServer serves as the bridge between cpa.ShoeFactory and cpa.OrderBar. Settings made in cpa.ShoeFactory and further configuration files ensure that every sales representative has the data relevant to them on their system. Modified customer data as well as orders entered on mobile devices are in turn synchronised with the central ERP system through cpa.SyncServer and transferred to cpa.ShoeFactory’s order entry via EDI (electronic data interchange).
A significant benefit of working in offline mode is that it is possible to continue working without any restrictions and without data loss if no internet connection is available.
In addition to this, and with the aid of its 360° view function, cpa.DataHub offers you an overview of all sales data and specific information about the needs of each of your customers. cpa.DataHub also means that you communicate centrally with your sales team about your customers using one tool only.
cpa.OrderBar, cpa.ShoeFactory and cpa.DataHub are three CPA tools that interact perfectly with each other.
"We have felt very much in good hands with CPA for many years. The high degree of professional expertise and candid advice is a firm basis for our trust-based cooperation."
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